PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

When you contact us, request service, or fill out a form, you may provide:

• Name

• Email address

• Phone number

• Service address

• Details about your plumbing issue or project

1.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address

• Browser type and version

• Pages you visit

• Time and date of your visit

• Referring website or link

We may use cookies or similar technologies to help improve website performance and user experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to inquiries and service requests

• Scheduling and completing plumbing services

• Sending confirmations, updates, and follow up messages

• Improving our website, services, and customer experience

• Managing billing, payments, and records

• Sending promotional information or special offers, if you choose to receive them

3. Sharing of Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers
  With trusted third party vendors who help us operate our business, such as payment processors, scheduling tools, or marketing platforms.

• Legal Requirements
  When required to comply with applicable laws, regulations, legal processes, or government requests.

• Business Needs
  As part of a business transaction, such as a merger, acquisition, or transfer of assets, where customer information may be included as part of the transferred assets.

All third parties are expected to handle your information in a secure and responsible manner.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Remember your preferences

• Analyze website traffic and performance

• Improve content and user experience

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Some parts of the website may not function properly if cookies are disabled.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we work to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to use best practices to protect your information.

6. Retention of Information

We retain your information only as long as necessary to:

• Provide services

• Fulfill legal, accounting, or reporting obligations

• Resolve disputes or enforce our agreements

When information is no longer needed, we will securely delete or anonymize it where possible.

7. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information, subject to legal obligations

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Third Party Links

Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of those third party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of our website or services after any changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Call Us
702 444 5259

Email Us
info@justcallimpact.com

Find Us
Impact Plumbing
2402 N Tenaya Way, Suite 206
Las Vegas, NV 89128

We will do our best to respond to your questions and concerns in a timely manner.